Shipping & Delivery Policy

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Thank you for shopping at Shajpata.com. This Shipping & Delivery Policy explains how we process, ship, and deliver your orders to ensure a smooth and reliable shopping experience.

1. Order Processing

  • Orders are usually processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order is processed, you will receive a confirmation email or SMS with tracking details (if available).

2. Shipping Methods & Delivery Time

  • We ship products to all major cities and towns in Bangladesh.
  • Estimated delivery times:
    • Within Dhaka: 1–3 business days
    • Outside Dhaka (within Bangladesh): 3–7 business days
  • Delivery timelines may vary due to courier delays, holidays, or natural events.

3. Shipping Charges

  • Shipping fees are calculated at checkout and depend on the delivery location and weight of the package.
  • Free shipping may be offered on selected products or during promotional periods, as mentioned on the website.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • Use this number to track your order through the courier service.
  • If you face any issues with tracking, contact our customer support team.

5. Delivery Issues

  • Shajpata.com is not responsible for delays caused by courier services, weather conditions, or other unforeseen circumstances.
  • If your order is lost or damaged during transit, please contact our support team immediately so we can assist you.

6. Address Accuracy

  • Customers must provide accurate delivery addresses during checkout.
  • Shajpata.com is not responsible for failed deliveries due to incorrect or incomplete addresses.

7. Contact Us

For any questions regarding shipping or delivery, please contact our customer support team:

📧 Email: support@shajpata.com
📞 Phone: [+880XXXXXXXXXX]
🌐 Website: www.shajpata.com

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