Welcome to Shajpata.com. Below are our comprehensive policies covering Terms & Conditions, Privacy, Refunds & Returns, and Shipping & Delivery. Please read carefully before using our website or placing an order.
1. Terms & Conditions
By accessing Shajpata.com, you agree to our Terms & Conditions:
- You must be at least 18 years old or supervised by a parent/guardian.
- All product descriptions, images, and prices are provided accurately but may change.
- Orders are confirmed only after payment. We reserve the right to cancel orders if misuse or fraud is suspected.
- Shajpata.com is not liable for damages, losses, or website interruptions.
- All content on the site is the property of Shajpata.com and cannot be copied without permission.
2. Privacy Policy
We respect your privacy and protect your personal information:
- We collect personal, order, payment, and technical information to process your orders and improve services.
- Your data will never be sold to third parties. It may only be shared with courier companies, payment gateways, or legal authorities as required.
- Cookies are used to enhance your browsing experience.
- You can request access, correction, or deletion of your personal data anytime.
3. Refund & Return Policy
Your satisfaction is important to us:
- Returns/exchanges are accepted only for defective, damaged, or incorrect products within 3 days of delivery.
- Products must be unused and in original packaging.
- Refunds are processed within 7–10 business days after inspection.
- Customers are responsible for return shipping unless the issue is due to our error.
- Some items (personal care, discounted, or Final Sale items) are non-returnable.
4. Shipping & Delivery Policy
Fast and reliable delivery for all orders:
- Orders are processed within 1–2 business days.
- Estimated delivery times:
- Dhaka: 1–3 business days
- Outside Dhaka: 3–7 business days
- Shipping charges are calculated at checkout; free shipping may apply on selected orders.
- Customers must provide accurate delivery addresses. Shajpata.com is not responsible for failed deliveries due to incorrect addresses.
- Tracking information will be provided via email/SMS. Contact support for issues.
5. Contact Us
For any questions about our policies or services, please contact us:
📧 Email: support@shajpata.com
📞 Phone: [+880XXXXXXXXXX]
🌐 Website: www.shajpata.com